So my packaging came in the mail today, and I'm more than satisfacted.
On the 10th I made my order and I paid right away (in this page you pay right away). After asking the owner of the webpage, Alice, if I did something wrongly (I tend to get very worried of this things, I always overthink and end up thinking I did my payment wrong or ordered the incorrect thing) in the 15th I received two messages or her kindly telling me that I did order the right thing and that my packaging had been shipped (She was super kind to me, and I know I can be very annoying as a customer). My packaging arrived today, on the 23th.
OK, so the review!:
Prize: 5/5. This page is very cheap to buy from, somehow it's cheaper than other pages that sell korean cosmetics, it has a discount-bonus system, if you are a registered user from the page you get more discounts, you have sale discounts... Also, non-tracked shipping is free. You can also pay for tracked shipping (whih is pretty cheap) or EMS shipping (faster but a lot more expensive). They also send you a lot of samples.
It is even cheaper because the packaging was marked as a gift, which makes the shipping cheaper and so it won't get stuck in customs.
Shipping: 3/5. I ordered it on the 10th and my order was shipped on the 15th, which is pretty fast if we think that Alice was updating the page and sending other orders. It arrived here on the 23th which is OK. I loved the detail of marking the packaging as a gift, but I'm only giving a 4/5 on shipping this time because I paid for tracked shipping (which is very cheap) but I never received my tracked number, and that's bad for me, being the super scared customer I am. I guess she just forgot, it's not a big mistake. If you aren't as scared as me, you can order non-tracked shipping, which is FREE.
Customer service: 5/5. She took her time to answer my worried messages, she sent the packaging fast, she marked it down as a gift... Also, my order came in a precious Etude House box, with a lot of bubble paper so anything would get damaged, and with a LOT of samples. And I mean, A LOT. European stores don't give you this much samples in the whole time you keep ordering from them. Also, she send a lovely handwritten note thanking my order.
Overall experience: 4.5/5. Everything went nice and smoothly, and the only bad thing was that little mistake. I'm definitely ordering again from her and reccomending this to everyone who has a thing for korean cosmetics.
And now, the photos!
I'm going to do a review on the produts that were ordered, so stay tuned!
P.D: Use the code 09172907 or this link ( http://w2beauty.com/?s=09172907 ) with your purchase to get 5$ off your order and receive benefits!
